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I had never ordered a sump like this before, so my first time was scary but I talked to PM customer service a few times and decided to pull the trigger. After I placed the order it was the smoothest transaction I have ever had to make. The sump arrived and the craftsmanship is unbelievable. No air bubbles trapped in seams, just a beautiful, well designed sump.
R48 Pro Plus Sump
Excellent craftsmanship as always. Spent some time via email and phone calls with Mike and always able to spend time discussing products and best options for me. Thanks and keep up the great work!
I "chatted" customer support on the website at around 4:15 pm est about a PH probe mount for my calcium reactor on my high end only Acro tank. By 4:45 pm that same day ... The part was in the mail shipped priority !! Customer service does not get any better than that !! I wasn't sure what to expect having never used PM's customer support, but with what happened today ... I'm a Precision Marine calcium reactor user for life
Fantastic customer service
This is an amazing company with fantastic customer service. I received unbelievable service and follow-up service after my purchase, going far above and beyond all expectations, including direct contact with the GM to ensure I had the best information for my unique requirements. I would purchase any future sump systems and accessories through Precision Marine....
Super fast shipping
I placed my order at 2pm and had a tracking number in an hour. Great customer service!
I have been using the filter bags for years. They are the best on the market. Staff is great and very helpful and honest.
Great customer service quality craftsmanship on all their products. Never had any problems with anything I bought from this company I would definitely recommend Precision Marine to a friend
R48 Pro Plus
I received my sump and am very excited to build my new system! The sump is gorgeous! If anyone is looking for an oversized sump,this is it! This design leaves you with countless options for different returns or overflow designs, huge return bulkheads. Lots of space for bigger skimmers. There really are no other off the shelf sumps that have all these options and size for all of your equipment.